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Learning and Development Manager

As a member of the Talent Management team, the Learning & Development (L&D) Manager will report to the Senior Manager of Organizational & Learning Development and will be responsible for owning the L&D strategy and supporting the growth and development of the consulting organization by identifying training needs, developing curriculum plans, implementing new training programs, facilitating training events, identifying new and optimizing existing learning tools, and monitoring results. 


  • Own Sendero’s L&D strategy and evaluate and adjust to evolving needs of our growing organization
  • Lead curriculum planning activities
  • Manage and support L&D team members as they coordinate, schedule, and conduct business and technical training for new hires and current employees
  • Advise on and review training materials for in-house courses as appropriate using sound instructional design methodology
  • Manage amendments and revisions to materials as necessary, in order to adapt to changes that occur
  • Manage development of training procedure manuals and guides, and course materials such as handouts and visual materials
  • Act as program manager for course design and development
  • Coach other employees on instructional design and quality course development as necessary
  • Periodically evaluate training effectiveness
  • Review and approve business cases for external training requests
  • Provide “Learning” subject matter expertise to the consulting organization when necessary
  • Manage and support L&D team activities such as training calendar management and notifications, including internal and external opportunities
  • Monitor training costs to ensure budget is not exceeded; prepare budget reports to justify expenditures
  • Establish, monitor, and communicate employee development tracking including follow through on certifications as appropriate
  • Identify and assess training needs of staff by conferring with managers and supervisors or conducting surveys
  • Act as a support fielding questions and issues from staff related to the business and / or systems
  • Manage contract renewals and negotiations for tools supporting the learning and development team
  • Other duties as assigned


  • Bachelor’s degree required in related field
  • 5+ years of experience, including training design, development, and facilitation
  • Proven ability to effectively manage teams
  • Strong facilitation and communication skills, both written and verbal, across all organizational functions and levels
  • Ability to influence key stakeholders
  • Strong interpersonal skills and the ability to think critically
  • Ability to adapt to changes and consistently meet deadlines
  • Ability to create and implement ideas, in order to produce results expected
  • Consulting/project-based work experience preferred


  • Significant leadership opportunities; the chance to impact a fast-growing organization
  • Supportive and motivated colleagues
  • Competitive benefits and total rewards

Sendero is an equal opportunity employer.

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